Google Rating
5.0
Based on 13 reviews
Mckinnon Associates
Mckinnon Associates
18:21 23 Aug 21
Casey has always been great to work with. I have done 3 installations with her over the past 8 years and she has always been professional, easy installations and great customer service. Thank you Casey. You have made one part of my job easy.
Logan Hummel
Logan Hummel
15:27 23 Aug 21
Casey Ragsdale is absolutely amazing! She promptly helped me and even took the time to explain the issue to me so that I could take steps to resolve it myself if it ever occurs again. I really appreciate her going above and beyond to assist me; I would recommend her to anyone!
Taylor Plasek
Taylor Plasek
14:54 17 Aug 21
We worked with Casey Ragsdale and she is amazing! She took the time to come and visit our facility, really listened to our needs, analyzed the company and provided us with exceptional service. She walked us through the entire process and let us know what to expect. We love our new machine! THANK YOU!
Emily Barker
Emily Barker
12:34 17 Aug 21
Casey is always so responsive and happily energetic! She is a great partner to have on your team and ALWAYS follows through with her commitments. We love Casey!
Dan Brown
Dan Brown
19:34 16 Aug 21
Casey From Platinum absolutely deserves a 6 start review. This rating system is not fair for the level of service she provides. 5 is not enough. I can't say enough good things about Casey. She's prompt, honest and transparent. These days all three of those are hard to come by and she offers them willingly. She's always so helpful getting me and my clients set up. I have worked with over client sites now and every single time, it goes smooth as butter. He additional support beyond initial set up is also a life saver. Its nice to have such a knowledgeable and friendly resource in your pocket. I use Casey for everything. Don't hesitate, just use her. Platinum as a company has also been great. They make service on the printers a breeze.
Jennifer Whitney
Jennifer Whitney
16:36 16 Aug 21
Casey is AMAZING!!! She consistently goes over and beyond to help our companies. Would recommend her to everyone!
Mike Bubela
Mike Bubela
16:28 16 Aug 21
I've worked with Casey for approximately 10 years and she has done an awesome job taking care of whatever we needed to make our copier needs as smooth as possible.
Susie Mayes
Susie Mayes
21:45 09 Apr 21
We could not be more thrilled to be working with Casey at Platinum Copier Solutions. She has been wonderful to work with, and always gets back to me so quickly. She was onsite for our copier delivery and stayed the rest of the afternoon to train our staff, and answer questions. If you need a new copier, no need to shop anymore - you've come to the right place!
Tram Pham
Tram Pham
21:07 26 Mar 21
Casey Ragsdale is literally the sweetest person ever. They were very comprehensive with explaining the copier/printer and what it's capable of. The company is friendly and I love how hands-on Casey is when training our staff and helping us to meet our needs. Thanks so much for everything!!
Ross Davis
Ross Davis
16:52 02 Jul 20
I can always depend on Casey with my customers who need someone they can trust for their printing needs. She is a true hidden gem in the copier business! Thank you Casey for having such a servant heart and truly understanding what it means to care about your clients.
Mary A Vickery
Mary A Vickery
20:54 02 Jun 20
My experience with Platinum Copier Solutions and Casey Ragsdale as our customer service representative, has always been exceptional and professional in every way.Casey's personal service and attention to detail is impeccable with the highest level of customer service.The promptness of Platinum Copier Solution has never disappointed Anne Vickery & Associates Realty.We look forward to may more years working with Casey Ragsdale & Platinum Copier Solutions.Margie RileyOffice Manager
Nathan Arthur
Nathan Arthur
16:22 25 Jun 19
The Fort Worth office is nice. Casey and her team are extremely professional and do an amazing job. I appreciate their integrity and how far they go above and beyond to make sure they are taking care of what is needed. They truly put you first and lay everything out for you where it is easy to understand. Highly recommend!

Check our one of our customers doing the Broom Challenge next to our copier!

Mike is back in business! Another happy customer.

Little details make a difference.