by Platinum Copiers | Apr 8, 2022 | Customer Service
Maintaining exceptional customer service can be challenging when you don’t know the ways to give value to your customers. You need to focus on your customers’ needs to ensure they get satisfied with your product or service. That way, you’ll earn success. How do you...
by Platinum Copiers | Sep 10, 2021 | Customer Service
Having good customer service tips is essential to your business. Quality products or services aren’t enough to maintain loyal customers. An excellent customer service team will help with customer retention. What are some customer service tips? Being kind to customers...
by Platinum Copiers | Aug 20, 2021 | Customer Service
Customer objections are the biggest obstacle in many businesses. A customer may call you and start complaining about your products or services. But, you don’t have to be defensive to justify your company’s merits. Handle the complaints amicably and with...
by Platinum Copiers | Sep 11, 2020 | Copier & Printer Tips, Customer Service
Printing-focused businesses can offer a variety of different services to potential customers. But whether you offer printed marketing materials, mass document production, or something else entirely, your clients deserve the best value and service you have to offer...
by Platinum Copiers | Jul 26, 2019 | Customer Service, Small Businesses
As any business owner knows, quality customer service is the best way to ensure that your clients keep coming back. Not only does good customer service attract new customers and encourage old ones to return, but it also establishes your business as trustworthy and...